![]() ![]() When a member wants to look into a specific post, it is would be difficult to get all the information. However, in modern chat apps, all you can do is create channels and there would be endless messages with crisscross communication. You can create topics or subforums inside a community and each of those topics would have a specific post where all the discussion would happen. ![]() Organizing knowledgeĮvery community software offers a robust tool to organize content generated in the community. Members of a community should be able to log in after a week a discussion has started and still have access to all the information in a structured manner. However, the real-time messaging feature is increasingly offered by community solutions as well to cater to certain discussions that involve sensitive information. This also means conversations in a messaging app swiftly change based on the thoughts or needs of the members.Forums powered by community software are primarily asynchronous, all the members need not remain logged at the same time and they can take some time to collect their thoughts for discussion. Messaging apps offer synchronous or real-time communication, which means all the members need to exchange messages in real-time. This difference is ingrained in the very basic philosophy of both of the apps. ![]() In this post, I will cover some of the core factors and selection criteria you need to consider when comparing messaging apps and community software. Once the community grows to a larger size, these communication tools won't be able to support the members and help deliver the right experience based on the member lifecycle. In the present day, community builders starting from scratch often look into communication tools such as Slack or Discord to build communities. Comparing messaging app and community platform In this post, we're going to explore and help community builders select the right solution. However, can you build a community using a messaging app like Slack? ![]() Nevertheless, as the community market grows, both forms of communication and collaboration tools can be used for collecting and engaging people. Similar to this, countless articles and forum threads discuss different facets of building an online community using a messaging app or community software. ![]()
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